At Shivba Food Fast, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our mobile application and related services.
Shivba Food Fast ("we", "our", or "us") is committed to protecting the privacy of our users and customers. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you use the Shivba Food Fast mobile application and related services.
By accessing or using our application, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the application.
Our services are currently available in Narayangaon, Maharashtra and are intended to facilitate food ordering and delivery from local restaurants through our delivery network.
To provide our services effectively, we may collect the following information:
When you register or log in to the application, we collect information necessary to create and maintain your account.
We may automatically collect limited technical information such as device type, operating system version, application version, crash reports, and analytics information.
The information collected by Shivba Food Fast may be used for the following purposes:
To process food orders, coordinate deliveries, and provide customer support.
To create, maintain, and secure user accounts.
We may occasionally send information regarding offers, discounts, promotions, or service-related announcements.
To analyze application usage, improve functionality, resolve technical issues, and enhance the overall customer experience.
Shivba Food Fast uses One-Time Password (OTP) verification to authenticate users and provide secure access to the application.
To complete the login process, users are required to provide a valid mobile number. OTP verification is performed through our third-party authentication service provider.
We use the verified mobile number to identify user accounts, provide customer support, process orders, and maintain account security.
Shivba Food Fast may send push notifications to keep users informed about important activities related to their account and orders.
Notifications may include:
Users may manage notification preferences through their device settings where supported.
Shivba Food Fast utilizes trusted third-party services to improve application functionality, security, and performance.
MSG91 is used to send OTPs for user authentication and account verification.
Firebase Analytics helps us understand user interactions and improve the overall application experience.
Firebase Crashlytics is used to monitor application stability and identify technical issues that may affect user experience.
We take reasonable administrative, technical, and organizational measures to protect user information against unauthorized access, disclosure, alteration, or destruction.
User information is stored on secure systems and is accessible only to authorized personnel who require access for operational purposes.
While we strive to protect user information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.
Shivba Food Fast retains personal information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
Order history, account information, and related records may be retained for operational, accounting, and legal purposes.
We may delete or anonymize information when it is no longer required for business or legal purposes.
Users have the right to access, update, and manage certain personal information associated with their account.
Users may update information such as their name, gender, and delivery addresses through the application where applicable.
If a user wishes to request modification or deletion of account information, they may contact us using the contact details provided in this Privacy Policy.
Certain information may be retained where required by applicable laws, legal obligations, or legitimate business requirements.
Shivba Food Fast is intended for individuals who are at least 18 years of age.
We do not knowingly collect personal information from children under the age of 18.
If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to remove such information from our systems.
Shivba Food Fast may introduce additional features and services in future versions of the application.
These features may include:
If additional information is required to provide such services, this Privacy Policy may be updated accordingly.
We reserve the right to update, modify, or replace this Privacy Policy at any time.
Any changes will become effective immediately upon posting the updated Privacy Policy on our website or application.
Users are encouraged to review this Privacy Policy periodically to stay informed about how we protect and manage personal information.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
Business Name: Shivba Food Fast
Email: shivbafoodfast@gmail.com
Phone: +91 9699920799
Location: Narayangaon, Maharashtra, India
We will make reasonable efforts to respond to inquiries in a timely manner.